Handbooks & policies
Clear information.
Care you can trust.
Our policies explain our approach to safeguarding, handling concerns and looking after personal information.
Policy documents
Read our policies.
Safeguarding & child protection
Read about our approach to safeguarding children and responding to welfare concerns.
View safeguarding policy (PDF) ↗Complaints
Find information on raising a complaint and how it will be handled.
View complaints policy (PDF) ↗Privacy notice
Read how we handle personal information and the privacy information relevant to our services.
View privacy notice (PDF) ↗Handbooks & further information
We are here to help.
For a copy of our handbooks or policies, or if you have a question about any of these documents, please contact our team.